Alex311 5.0.0

Alex311 serves as the City of Alexandria’s dedicated mobile application, providing residents with convenient access to over 175 city services and a wealth of information while on the move. Users can easily report issues by uploading photos through the app, ensuring accurate communication of service requests. The application also features a detailed map for pinpointing the exact locations of requests, facilitating efficient responses from city services. Additionally, it allows users to monitor the progress of their requests and share feedback regarding their experiences with the app.

Among the frequently sought services are:

• Missed Collection
• Parking
• Potholes
• Trash & Recycling Containers
• Trees
• Street Cleaning
• Yard Waste / Bulky Items Pickup

Users can also request information on a variety of topics, including:

• Museum hours and activities
• Park reservations
• Event venues
• Recreation programs
• Volunteer opportunities
• Planting trees in medians
• Parking permits
• Tax bills
• Leaf collection
• And more